---
title: Experiencing Media or Login Issues? Check Your Bloomz App Version
description: Experiencing media or login issues in Bloomz? Learn how to check your app version, update to Bloomz 6.1.0, and get next steps for quick support.
image: https://status.bloomz.com/hubfs/ChatGPT%20Image%20Dec%2015%2c%202025%2c%2002_28_05%20PM.png
---

[![Bloomz](https://status.bloomz.com/hubfs/identity/logos/svg/bloomz-light-logo.svg "Bloomz")](https://status.bloomz.com/)

- [Blog](http://www.bloomz.com/blog)
- Solutions 
    - [Districts](https://www.bloomz.com/school-district-communication-app/)
    - [Schools](https://www.bloomz.com/school-communication-app/)
    - [Classrooms](https://www.bloomz.com/classroom-communication-app/)
    - [Translation](https://www.bloomz.com/bloomz-immersive-translation)
    - [Slick Sites](https://www.bloomz.com/bloomz-slick-sites)
    - [Bloomz Bliss AI](http://bloomz.com/bloomz-bliss-ai)
    - [Newsletters](https://www.bloomz.com/bloomz-newsletter-feature)
    - [PBIS / SEL](https://www.bloomz.com/pbis-behavior-management-app/)
    - [Childcare](https://www.bloomz.com/childcare/)
    - [Unified Communication](https://www.bloomz.com/unified-communication-app/)
- Resources 
    - [Case Studies](https://www.bloomz.com/bloomz-case-studies)
    - [Testimonials](http://www.bloomz.com/testimonials)
    - [Product Guides](http://www.bloomz.com/bloomz-fact-sheets)
    - [Bloomz Assets](https://www.bloomz.com/bloomz-asset-resources)
- Pricing 
    - [Plans](http://www.bloomz.com/bloomz-pricing)
    - [Request Quote](http://www.bloomz.com/schedule)
- Support 
    - [Knowledge Base](https://support.bloomz.com)
    - [Bloomz Academy](https://bloomz.talentlms.com/)
- About Us 
    - [Meet the Team](http://www.bloomz.com/about)
    - [News & Releases](http://www.bloomz.com/news-press-releases)
    - [Careers](http://www.bloomz.com/careers)

[![Contact Us](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/3482158/1854174c-7550-4c0b-8cc2-f655bab2af52.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/3482158/1854174c-7550-4c0b-8cc2-f655bab2af52)

[![logo-full](https://status.bloomz.com/hs-fs/hubfs/logo-full.png?width=570&height=114&name=logo-full.png "logo-full")](https://status.bloomz.com/)

- [Blog](http://www.bloomz.com/blog)
- Solutions 
    - [Districts](https://www.bloomz.com/school-district-communication-app/)
    - [Schools](https://www.bloomz.com/school-communication-app/)
    - [Classrooms](https://www.bloomz.com/classroom-communication-app/)
    - [Translation](https://www.bloomz.com/bloomz-immersive-translation)
    - [Slick Sites](https://www.bloomz.com/bloomz-slick-sites)
    - [Bloomz Bliss AI](http://bloomz.com/bloomz-bliss-ai)
    - [Newsletters](https://www.bloomz.com/bloomz-newsletter-feature)
    - [PBIS / SEL](https://www.bloomz.com/pbis-behavior-management-app/)
    - [Childcare](https://www.bloomz.com/childcare/)
    - [Unified Communication](https://www.bloomz.com/unified-communication-app/)
- Resources 
    - [Case Studies](https://www.bloomz.com/bloomz-case-studies)
    - [Testimonials](http://www.bloomz.com/testimonials)
    - [Product Guides](http://www.bloomz.com/bloomz-fact-sheets)
    - [Bloomz Assets](https://www.bloomz.com/bloomz-asset-resources)
- Pricing 
    - [Plans](http://www.bloomz.com/bloomz-pricing)
    - [Request Quote](http://www.bloomz.com/schedule)
- Support 
    - [Knowledge Base](https://support.bloomz.com)
    - [Bloomz Academy](https://bloomz.talentlms.com/)
- About Us 
    - [Meet the Team](http://www.bloomz.com/about)
    - [News & Releases](http://www.bloomz.com/news-press-releases)
    - [Careers](http://www.bloomz.com/careers)

[![Login](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/3482158/45b9d7ea-f92b-410f-8945-e8a75c5aaf8a.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/3482158/45b9d7ea-f92b-410f-8945-e8a75c5aaf8a)

[![Contact Us](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/3482158/1854174c-7550-4c0b-8cc2-f655bab2af52.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/3482158/1854174c-7550-4c0b-8cc2-f655bab2af52)

Search

**Menu**

[![Sign In](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/3482158/ed0b79a1-7e24-4cab-9ca3-fee8ba289ee9.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/3482158/ed0b79a1-7e24-4cab-9ca3-fee8ba289ee9)

- [Blog](http://www.bloomz.com/blog)
- Solutions 
    - [Districts](https://www.bloomz.com/school-district-communication-app/)
    - [Schools](https://www.bloomz.com/school-communication-app/)
    - [Classrooms](https://www.bloomz.com/classroom-communication-app/)
    - [Translation](https://www.bloomz.com/bloomz-immersive-translation)
    - [Slick Sites](https://www.bloomz.com/bloomz-slick-sites)
    - [Bloomz Bliss AI](http://bloomz.com/bloomz-bliss-ai)
    - [Newsletters](https://www.bloomz.com/bloomz-newsletter-feature)
    - [PBIS / SEL](https://www.bloomz.com/pbis-behavior-management-app/)
    - [Childcare](https://www.bloomz.com/childcare/)
    - [Unified Communication](https://www.bloomz.com/unified-communication-app/)
- Resources 
    - [Case Studies](https://www.bloomz.com/bloomz-case-studies)
    - [Testimonials](http://www.bloomz.com/testimonials)
    - [Product Guides](http://www.bloomz.com/bloomz-fact-sheets)
    - [Bloomz Assets](https://www.bloomz.com/bloomz-asset-resources)
- Pricing 
    - [Plans](http://www.bloomz.com/bloomz-pricing)
    - [Request Quote](http://www.bloomz.com/schedule)
- Support 
    - [Knowledge Base](https://support.bloomz.com)
    - [Bloomz Academy](https://bloomz.talentlms.com/)
- About Us 
    - [Meet the Team](http://www.bloomz.com/about)
    - [News & Releases](http://www.bloomz.com/news-press-releases)
    - [Careers](http://www.bloomz.com/careers)

 

# [Bloomz Blog](https://www.bloomz.com/blog)

 

<https://status.bloomz.com/experiencing-media-or-login-issues-check-your-bloomz-app-version#intro>

# Experiencing Media or Login Issues? Check Your Bloomz App Version

by [Kelly Lambeth](https://status.bloomz.com/author/kelly-lambeth), on Dec 15, 2025, 4:31:41 PM

![ChatGPT Image Dec 15, 2025, 02\_28\_05 PM](https://status.bloomz.com/hs-fs/hubfs/ChatGPT%20Image%20Dec%2015%2c%202025%2c%2002_28_05%20PM.png?width=185&height=185&name=ChatGPT%20Image%20Dec%2015%2c%202025%2c%2002_28_05%20PM.png)

If you’re experiencing **media-related issues** (such as photos or videos not uploading or displaying correctly) or **login issues** while using Bloomz, the first step is to make sure your app is updated to the latest version: **Bloomz 6.1.0**.

Keeping your app up to date ensures you have access to the latest improvements and bug fixes, and in many cases, updating resolves these types of issues.

### How to Check Your App Version

On mobile, you can check your current build version directly in the app:

- Tap your **Profile Picture**
- Select **Account Settings**
- Scroll down to view the **current build version**

### How to Update the App

1. Open the **App Store** (iOS) or **Google Play Store** (Android).
2. Search for **Bloomz**.
3. If an update is available, tap **Update**.

Once updated, we recommend fully closing the app and reopening it.

### Still Having Issues?

If you’re already on version **6.1.0** and continue to experience issues, please try **deleting and reinstalling the Bloomz app**.

If the issue persists after reinstalling, contact **support@bloomz.com** and include the following details so we can assist you more quickly:

- **Device model**
- **Operating system (OS) version**
- A **screenshot showing your Bloomz app version**

Thank you for helping us troubleshoot efficiently and for being part of the Bloomz community. We’re always happy to help!

##### Address

   

    Bloomz  
      
    PO Box 6  
      
    Redmond, WA 98074

##### Privacy & Security

- [Terms of Service](http://www.bloomz.com/terms)
- [Privacy Policy](http://www.bloomz.com/privacypolicy)
- [Security Pledge](http://www.bloomz.com/security-pledge)
- [Bloomz Accessibility Statement](https://www.bloomz.com/bloomz-accessibility)

##### Follow Bloomz

[![linkedin-app-white-icon](https://status.bloomz.com/hs-fs/hubfs/linkedin-app-white-icon.png?width=25&height=25&name=linkedin-app-white-icon.png "linkedin-app-white-icon")](https://www.linkedin.com/company/bloomz-inc-/)

[![X\_logo\_2023\_(white)](https://status.bloomz.com/hs-fs/hubfs/X_logo_2023_(white).png?width=25&height=25&name=X_logo_2023_(white).png "X_logo_2023_(white)")](https://twitter.com/bloomzapp)

[![facebook icon](https://status.bloomz.com/hs-fs/hubfs/icons8-facebook-30.png?width=30&height=30&name=icons8-facebook-30.png "facebook icon")](https://www.facebook.com/BloomzApp/)

© Bloomz 2026

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Kelly Lambeth",
    "url" : "https://status.bloomz.com/author/kelly-lambeth"
  },
  "dateModified" : "2025-12-15T21:32:37.452Z",
  "datePublished" : "2025-12-15T21:31:41.000Z",
  "headline" : "Experiencing Media or Login Issues? Check Your Bloomz App Version",
  "image" : [ "https://status.bloomz.com/hubfs/ChatGPT%20Image%20Dec%2015%2c%202025%2c%2002_28_05%20PM.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://status.bloomz.com/experiencing-media-or-login-issues-check-your-bloomz-app-version",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://status.bloomz.com/hubfs/Logo-Black-1.jpg"
    },
    "name" : "Bloomz, Inc."
  }
}
```